Wide Format Feedback – Media Village Questionnaire

When you have a minute…

Thank you for following the link to participate in our voluntary feedback survey. This survey is quick and easy to complete. If for any reason you wish to withdraw from this survey you are free to do so and you are not obliged to answer all questions. We truly value all your custom and any feedback you can provide to help improve our service would be greatly appreciated.

Name

Company Name

Professionalism & Conduct

How would you rate our installers professionalism during the visit?*

Unhappy

OK

Good

Excellent

Was communication from our team clear and timely throughout the process?*

Unhappy

OK

Good

Excellent

Please feel free to elaborate

Cleanliness & Workspace Care

Was the installation area left clean and tidy after the work was completed?*

Unhappy

OK

Good

Excellent

Did our team take appropriate care to protect surrounding surfaces and equipment?*

Unhappy

OK

Good

Excellent

Please feel free to elaborate

Issue Resolution

Were any issues encountered during installation, and if so, were they resolved to your satisfaction?*

Yes

No

Is there anything you think we could have done better?*

Yes

No

Please feel free to elaborate

Satisfaction & Overall Experience

How satisfied are you with the completed installation?*

Dissatisfied

Neutral

Satisfied

Very Satisfied

Did the final result meet your expectations in terms of quality and appearance?*

Dissatisfied

Neutral

Satisfied

Very Satisfied

Please feel free to elaborate

Future Needs & Recommendations

Would you use our services again for future wide-format graphics or installations?*

No

Yes

Would you recommend us to others?*

No

Yes

Do you have any upcoming projects we can help with?*

No

Yes

Please feel free to elaborate